Privacy Policy

Effective Date: [ August 08, 2025]

1. Introduction

At Serenity Village (“we,” “our,” “us”), your privacy is a priority. This policy outlines how we collect, use, and protect your information when you visit Serenity Village engage with our programs and services. Your continued use of our website signifies your acceptance of the guidelines and practices outlined in this policy.

2. Information We Collect

We may collect information in the following ways:

• Personal Details: Information you choose to provide, such as your name, phone number, email address, and mailing address—often shared through inquiry forms, service registrations, or program applications.
• Technical Data: Automatically gathered details like your IP address, browser type, operating system, and pages you view on our site. This is collected using cookies and similar tracking tools.

3. Purpose of Collecting Information

We use the information we gather to:

• Communicate with you and respond to inquiries
• Process applications for our programs and services
• Share updates about events, community programs, and organizational news
• Enhance our website performance and user experience
• Comply with legal or regulatory requirements

4. Sharing and Disclosure

We will never trade, lease, or sell your personal information to any third party.  It may be shared only:

• With trusted partners or vendors who help operate our services and maintain our website
• If required by law, regulation, or legal process
• To safeguard the safety, rights, and property of Serenity Village or others

5. Use of Cookies

We may use cookies or similar technologies to personalize your online experience, improve navigation, and analyze site usage. You can adjust your browser settings to decline cookies, but some website features may not work as intended.

6. Security of Your Information

We take proactive measures to secure your information and prevent any unauthorized access, alteration, or misuse. While we strive for robust security, we cannot guarantee complete protection for information transmitted over the internet.

7. Third-Party Links

Our site may contain links to external websites. Serenity Village is not responsible for the content or privacy practices of these third-party sites. We recommend that you read the privacy policies of those websites to understand how they handle your information.

8. Privacy for Children

We do not intentionally collect personal details from individuals under the age of 13 without verified parental consent. If such information is identified, it will be promptly removed from our records.

9. Your Choices and Rights

You may have the right to:

• Obtain a copy of the personal information we maintain about you
• Update or amend your personal details to ensure accuracy
• Request the removal of your data, in compliance with applicable legal requirements
• Unsubscribe from promotional or non-critical communications

To exercise these rights, please contact us using the details below.

10. Changes to This Policy

This Privacy Policy may be revised from time to time to reflect updates in our services, operational practices, or compliance requirements. Updates will be posted on our website along with the revised date.

11. Contact Information

If you have questions about how we handle your personal data, please reach out:

Serenity Village
Email: support@serenityvillage.net
Website: https://serenityvillage.net

Working Hours: 9:00 AM to 5:00 PM